General Juan N. Álvarez International Airport serves as a crucial gateway for Aegean Airlines passengers traveling between the Mexico and Greece. As Greece’s award-winning flag carrier, Aegean Airlines connects passengers between Acapulco and Athens through its operations at General Juan N. Álvarez International Airport (ACA). Here, you know everythings about Aegean Airlines ACA Terminal, including terminal details, contact information, facilities, and services for a smooth travel experience.

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Aegean Airlines Terminal at ACA Airport
Aegean Airlines operates from Terminal 1 at General Juan N. Álvarez International Airport. Terminal 1 is where you will arrive if you travel to Aegean Airlines General Juan N. Álvarez International Airport, providing passengers with convenient access to all necessary airport services and amenities.
What is the Aegean Airlines ACA Terminal Address?
The official address for Terminal 1 is:
Carretera Base Aérea Militar No. 7, Col. Plan de los Amates, Acapulco, Guerrero, Mexico
Check Here: Aegean Airlines Terminal
How to Contact Aegean Airlines Terminal in ACA?
To reach Aegean Airlines Terminal in ACA, passengers can:
Aegean Airlines ACA Terminal | Terminal 7 |
Airport Type | International |
General Juan N. Álvarez International Airport Phone Number | 52 744 446 5690 |
General Juan N. Álvarez International Airport Address | Carretera Base Aérea Militar No. 7, Col. Plan de los Amates, Acapulco, Guerrero, Mexico |
Airport Name | General Juan N. Álvarez International Airport |
Aegean Airlines Contact Number | 1 (833) 732-8158 |
Aegean Airlines Lost & Found | + 30 210 3530546 |
Aegean Airlines Headquarters | +30 210 6261700 |
General Juan N. Álvarez International Airport Code | ACA |
Aegean Airlines Ticket Counter Hours | 24/7 |
Aegean Airlines Official Website | https://en.aegeanair.com/ |
Official YouTube | https://www.youtube.com/user/aegeanairlinesvideo |
Official Twitter | https://x.com/aegeanairlines |
Official Facebook | https://www.facebook.com/aegeanairlinesinternational |
Official Instagram | https://www.instagram.com/aegeanairlines |
Aegean Airlines Terminal General Juan N. Álvarez International Airport Departures
Terminal 1 takes care of Aegean Airlines departure at ACA Airport in a smooth and effective manner. The departure process includes:
- Check-in Requirements
- Online Check-in: Available 48 hours before departure
- ACA Airport Check-in Deadline: 40 minutes prior to the scheduled departure time
- General Juan N. Álvarez International Airport Gate Arrival: Passengers should arrive at the boarding gate at least 20 minutes before departure
- Check-in Services
- Traditional check-in counters with airline staff
- Self-service kiosks for faster processing
- Dedicated counters for premium passengers
Aegean Airlines General Juan N. Álvarez International Airport Arrivals Terminal
All Aegean Airlines flights arrive at Terminal 1 at ACA Airport. A variety of facilities are available here to streamline procedures and improve travel convenience, including efficient baggage claim areas and ground transportation connections.
- Arrival Services Include:
- Baggage claim assistance
- ACA Airport Ground transportation information
- Customs and immigration processing
- General Juan N. Álvarez International Airport Lost and found services
Queries Handled by Aegean Airlines at ACA Terminal
Aegean Airlines staff at ACA Terminal 1 can assist with various passenger needs:
Flight Reservations and Modifications at ACA Terminal
Passengers can handle flight reservations and modifications for Aegean Airlines at ACA Terminal 1 through multiple channels. The Aegean Airlines service desk at ACA Airport assists with booking new flights, changing existing reservations, or upgrading tickets. Travelers can also make modifications online via the Aegean Airlines website or mobile app before arriving at ACA Terminal. For last-minute changes, it’s recommended to visit the check-in counters at ACA Airport at least 3 hours before departure, especially for international flights to Athens or connecting European destinations. Staff at ACA Terminal 1 can provide guidance on available flights, fare differences, and schedule changes.

Seat Assignments and Upgrades at ACA Airport
Aegean Airlines offers seat assignments and upgrades services at ACA Terminal 1. Passengers can select or change seats during online check-in or at the airport counters in ACA Terminal. Business Class upgrades may be available at the check-in desk or gate, depending on availability. Miles+Bonus members can use their points for upgrades at ACA Airport, subject to seat availability. The Aegean Airlines staff at ACA Terminal 1 can assist with special seating requests, including extra legroom seats or accommodations for passengers with specific needs.
Baggage Inquiries and Claims at ACA Terminal
For all baggage inquiries and claims, Aegean Airlines provides dedicated services at ACA Terminal 1. The baggage service office handles lost, delayed, or damaged luggage reports for flights arriving at ACA Airport. Passengers should retain their baggage claim tags and flight details when filing claims at ACA Terminal 1. Information about baggage allowances, excess fees, and restricted items is available at the check-in counters in ACA Airport, with staff ready to clarify policies for both carry-on and checked luggage.
Check-in Assistance at ACA Airport
Aegean Airlines offers comprehensive check-in assistance at ACA Terminal 1 to ensure a smooth start to your journey. Passengers can check in via self-service kiosks, online (24-48 hours before departure), or at traditional counters in ACA Terminal. The airline provides special assistance lanes for Business Class travelers and Miles+Bonus elite members at ACA Airport. Staff at ACA Terminal 1 are available to help with check-in issues, boarding pass printing, and last-minute travel document verification.

Boarding Pass Reprinting at ACA Terminal
If you need boarding pass reprinting, visit the Aegean Airlines check-in counters at ACA Terminal 1. The staff at ACA Airport can reissue boarding passes for misplaced or damaged documents, or assist passengers who couldn’t print passes before arriving at ACA Terminal. Self-service kiosks are also available in the check-in area of ACA Airport for quick reprinting, with airline representatives nearby to help if technical issues arise.
Unaccompanied Minor Services at ACA Airport
Aegean Airlines provides specialized unaccompanied minor services at ACA Terminal 1 for children traveling alone. Parents must complete all required documentation at the check-in counters in ACA Airport before departure. The airline staff at ACA Terminal 1 will escort minors through security, assist with boarding, and ensure proper handover to flight attendants. These services must be arranged in advance by contacting Aegean Airlines before arriving at ACA Airport.
Ticket Cancellations and Refunds at ACA Terminal
For ticket cancellations and refunds, passengers can visit the Aegean Airlines service desk at ACA Terminal 1. Staff at ACA Airport can explain cancellation policies, process refund requests, or assist with rebooking options. Refund eligibility depends on fare rules, with some tickets only qualifying for future travel credit. It’s recommended to review cancellation terms before visiting ACA Terminal 1, as some refunds may need to be processed through the original booking channel.

Flight Change Requests at ACA Airport
Aegean Airlines handles flight change requests at the check-in counters and service desk in ACA Terminal 1. Passengers can modify their travel dates or destinations at ACA Airport, subject to availability and fare conditions. Same-day flight changes may be possible at ACA Terminal 1 gate areas for last-minute adjustments, though fees or fare differences often apply. The airline staff at ACA Airport can explain all options and associated costs for itinerary changes.
Baggage Allowance Information at ACA Terminal
Comprehensive baggage allowance information is available at Aegean Airlines check-in counters in ACA Terminal 1. Staff at ACA Airport can clarify weight and size restrictions for both carry-on and checked luggage based on fare class and destination. Business Class passengers and Miles+Bonus members enjoy enhanced baggage allowances at ACA Terminal, with details posted at check-in areas and on the airline’s website. Excess baggage fees can be paid at ACA Airport counters before proceeding to security.
Travel Document Requirements at ACA Airport
Aegean Airlines verifies all travel document requirements at ACA Terminal 1 check-in. Staff at ACA Airport check passports, visas, and other necessary documents for flights to Greece and connecting European destinations. Passengers uncertain about entry requirements can consult the airline representatives at ACA Terminal 1 before proceeding through security. The check-in area at ACA Airport displays information about current travel restrictions and necessary health documentation for international flights.
Frequent Flyer Program Inquiries at ACA Terminal
For all frequent flyer program inquiries, visit the Aegean Airlines service desk at ACA Terminal 1. Staff at ACA Airport can assist with Miles+Bonus enrollment, point redemption, status questions, and mileage credit for flights. Members can also inquire about partner airline benefits and lounge access possibilities at ACA Terminal. Elite status recognition and priority services are available to qualifying members when checking in at ACA Airport.
Facilities at Aegean Airlines ACA Terminal
General Juan N. Álvarez International Airport Terminal 1 offers comprehensive facilities to enhance the passenger experience:
- Free WiFi: Available throughout ACA Airport Terminal 1
- ACA Airport Currency Exchange: Travelex services landside
- Charging Stations: Near General Juan N. Álvarez International Airport gates
- Nursing Rooms: Available upon request
- Priority Services: For Business Class passengers
Conclusion
Aegean Airlines General Juan N. Álvarez International Airport operations at Terminal 1 provide passengers with comprehensive services and modern facilities. Whether you’re departing to Greece or arriving from Mediterranean destinations, Terminal 1 offers everything needed for a comfortable and efficient airport experience. For the most current flight information and services, passengers should contact Aegean Airlines.
FAQs on Aegean Airlines at General Juan N. Álvarez International Airport – ACA Terminal
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