El Dorado International Airport serves as a crucial gateway for Aegean Airlines passengers traveling between the Colombia and Greece. As Greece’s award-winning flag carrier, Aegean Airlines connects passengers between Bogotá and Athens through its operations at El Dorado International Airport (BOG). Here, you know everythings about Aegean Airlines BOG Terminal, including terminal details, contact information, facilities, and services for a smooth travel experience.

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Aegean Airlines Terminal at BOG Airport
Aegean Airlines operates from Terminal 1 at El Dorado International Airport. Terminal 1 is where you will arrive if you travel to Aegean Airlines El Dorado International Airport, providing passengers with convenient access to all necessary airport services and amenities.
What is the Aegean Airlines BOG Terminal Address?
The official address for Terminal 1 is:
Av. Calle 26 No. 103-9, Fontibón, Bogotá, Colombia
Check Here: Aegean Airlines Terminal
How to Contact Aegean Airlines Terminal in BOG?
To reach Aegean Airlines Terminal in BOG, passengers can:
Aegean Airlines BOG Terminal | Terminal 7 |
Airport Type | International |
El Dorado International Airport Phone Number | 57 1 2662000 |
El Dorado International Airport Address | Av. Calle 26 No. 103-9, Fontibón, Bogotá, Colombia |
Airport Name | El Dorado International Airport |
Aegean Airlines Contact Number | 1 (833) 732-8158 |
Aegean Airlines Lost & Found | + 30 210 3530546 |
Aegean Airlines Headquarters | +30 210 6261700 |
El Dorado International Airport Code | BOG |
Aegean Airlines Ticket Counter Hours | 24/7 |
Aegean Airlines Official Website | https://en.aegeanair.com/ |
Official YouTube | https://www.youtube.com/user/aegeanairlinesvideo |
Official Twitter | https://x.com/aegeanairlines |
Official Facebook | https://www.facebook.com/aegeanairlinesinternational |
Official Instagram | https://www.instagram.com/aegeanairlines |
Aegean Airlines Terminal El Dorado International Airport Departures
Terminal 1 takes care of Aegean Airlines departure at BOG Airport in a smooth and effective manner. The departure process includes:
- Check-in Requirements
- Online Check-in: Available 48 hours before departure
- BOG Airport Check-in Deadline: 40 minutes prior to the scheduled departure time
- El Dorado International Airport Gate Arrival: Passengers should arrive at the boarding gate at least 20 minutes before departure
- Check-in Services
- Traditional check-in counters with airline staff
- Self-service kiosks for faster processing
- Dedicated counters for premium passengers
Aegean Airlines El Dorado International Airport Arrivals Terminal
All Aegean Airlines flights arrive at Terminal 1 at BOG Airport. A variety of facilities are available here to streamline procedures and improve travel convenience, including efficient baggage claim areas and ground transportation connections.
- Arrival Services Include:
- Baggage claim assistance
- BOG Airport Ground transportation information
- Customs and immigration processing
- El Dorado International Airport Lost and found services
Queries Handled by Aegean Airlines at BOG Terminal
Aegean Airlines staff at BOG Terminal 1 can assist with various passenger needs:
Flight Reservations and Modifications at BOG Terminal
Passengers can handle flight reservations and modifications for Aegean Airlines at BOG Terminal 1 through multiple channels. The Aegean Airlines service desk at BOG Airport assists with booking new flights, changing existing reservations, or upgrading tickets. Travelers can also make modifications online via the Aegean Airlines website or mobile app before arriving at BOG Terminal. For last-minute changes, it’s recommended to visit the check-in counters at BOG Airport at least 3 hours before departure, especially for international flights to Athens or connecting European destinations. Staff at BOG Terminal 1 can provide guidance on available flights, fare differences, and schedule changes.

Seat Assignments and Upgrades at BOG Airport
Aegean Airlines offers seat assignments and upgrades services at BOG Terminal 1. Passengers can select or change seats during online check-in or at the airport counters in BOG Terminal. Business Class upgrades may be available at the check-in desk or gate, depending on availability. Miles+Bonus members can use their points for upgrades at BOG Airport, subject to seat availability. The Aegean Airlines staff at BOG Terminal 1 can assist with special seating requests, including extra legroom seats or accommodations for passengers with specific needs.
Baggage Inquiries and Claims at BOG Terminal
For all baggage inquiries and claims, Aegean Airlines provides dedicated services at BOG Terminal 1. The baggage service office handles lost, delayed, or damaged luggage reports for flights arriving at BOG Airport. Passengers should retain their baggage claim tags and flight details when filing claims at BOG Terminal 1. Information about baggage allowances, excess fees, and restricted items is available at the check-in counters in BOG Airport, with staff ready to clarify policies for both carry-on and checked luggage.
Check-in Assistance at BOG Airport
Aegean Airlines offers comprehensive check-in assistance at BOG Terminal 1 to ensure a smooth start to your journey. Passengers can check in via self-service kiosks, online (24-48 hours before departure), or at traditional counters in BOG Terminal. The airline provides special assistance lanes for Business Class travelers and Miles+Bonus elite members at BOG Airport. Staff at BOG Terminal 1 are available to help with check-in issues, boarding pass printing, and last-minute travel document verification.

Boarding Pass Reprinting at BOG Terminal
If you need boarding pass reprinting, visit the Aegean Airlines check-in counters at BOG Terminal 1. The staff at BOG Airport can reissue boarding passes for misplaced or damaged documents, or assist passengers who couldn’t print passes before arriving at BOG Terminal. Self-service kiosks are also available in the check-in area of BOG Airport for quick reprinting, with airline representatives nearby to help if technical issues arise.
Unaccompanied Minor Services at BOG Airport
Aegean Airlines provides specialized unaccompanied minor services at BOG Terminal 1 for children traveling alone. Parents must complete all required documentation at the check-in counters in BOG Airport before departure. The airline staff at BOG Terminal 1 will escort minors through security, assist with boarding, and ensure proper handover to flight attendants. These services must be arranged in advance by contacting Aegean Airlines before arriving at BOG Airport.
Ticket Cancellations and Refunds at BOG Terminal
For ticket cancellations and refunds, passengers can visit the Aegean Airlines service desk at BOG Terminal 1. Staff at BOG Airport can explain cancellation policies, process refund requests, or assist with rebooking options. Refund eligibility depends on fare rules, with some tickets only qualifying for future travel credit. It’s recommended to review cancellation terms before visiting BOG Terminal 1, as some refunds may need to be processed through the original booking channel.

Flight Change Requests at BOG Airport
Aegean Airlines handles flight change requests at the check-in counters and service desk in BOG Terminal 1. Passengers can modify their travel dates or destinations at BOG Airport, subject to availability and fare conditions. Same-day flight changes may be possible at BOG Terminal 1 gate areas for last-minute adjustments, though fees or fare differences often apply. The airline staff at BOG Airport can explain all options and associated costs for itinerary changes.
Baggage Allowance Information at BOG Terminal
Comprehensive baggage allowance information is available at Aegean Airlines check-in counters in BOG Terminal 1. Staff at BOG Airport can clarify weight and size restrictions for both carry-on and checked luggage based on fare class and destination. Business Class passengers and Miles+Bonus members enjoy enhanced baggage allowances at BOG Terminal, with details posted at check-in areas and on the airline’s website. Excess baggage fees can be paid at BOG Airport counters before proceeding to security.
Travel Document Requirements at BOG Airport
Aegean Airlines verifies all travel document requirements at BOG Terminal 1 check-in. Staff at BOG Airport check passports, visas, and other necessary documents for flights to Greece and connecting European destinations. Passengers uncertain about entry requirements can consult the airline representatives at BOG Terminal 1 before proceeding through security. The check-in area at BOG Airport displays information about current travel restrictions and necessary health documentation for international flights.
Frequent Flyer Program Inquiries at BOG Terminal
For all frequent flyer program inquiries, visit the Aegean Airlines service desk at BOG Terminal 1. Staff at BOG Airport can assist with Miles+Bonus enrollment, point redemption, status questions, and mileage credit for flights. Members can also inquire about partner airline benefits and lounge access possibilities at BOG Terminal. Elite status recognition and priority services are available to qualifying members when checking in at BOG Airport.
Facilities at Aegean Airlines BOG Terminal
El Dorado International Airport Terminal 1 offers comprehensive facilities to enhance the passenger experience:
- Free WiFi: Available throughout BOG Airport Terminal 1
- BOG Airport Currency Exchange: Travelex services landside
- Charging Stations: Near El Dorado International Airport gates
- Nursing Rooms: Available upon request
- Priority Services: For Business Class passengers
Conclusion
Aegean Airlines El Dorado International Airport operations at Terminal 1 provide passengers with comprehensive services and modern facilities. Whether you’re departing to Greece or arriving from Mediterranean destinations, Terminal 1 offers everything needed for a comfortable and efficient airport experience. For the most current flight information and services, passengers should contact Aegean Airlines.
FAQs on Aegean Airlines at El Dorado International Airport – BOG Terminal
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