Düsseldorf Airport serves as a crucial gateway for Aegean Airlines passengers traveling between the Germany and Greece. As Greece’s award-winning flag carrier, Aegean Airlines connects passengers between Düsseldorf and Athens through its operations at Düsseldorf Airport (DUS). Here, you know everythings about Aegean Airlines DUS Terminal, including terminal details, contact information, facilities, and services for a smooth travel experience.

Table of Contents
Aegean Airlines Terminal at DUS Airport
Aegean Airlines operates from Terminal 1 at Düsseldorf Airport. Terminal 1 is where you will arrive if you travel to Aegean Airlines Düsseldorf Airport, providing passengers with convenient access to all necessary airport services and amenities.
What is the Aegean Airlines DUS Terminal Address?
The official address for Terminal 1 is:
Flughafenstraße 120, 40474 Düsseldorf, Germany
Check Here: Aegean Airlines Terminal
How to Contact Aegean Airlines Terminal in DUS?
To reach Aegean Airlines Terminal in DUS, passengers can:
Aegean Airlines DUS Terminal | Terminal 7 |
Airport Type | International |
Düsseldorf Airport Phone Number | 49 211 421-0 |
Düsseldorf Airport Address | Flughafenstraße 120, 40474 Düsseldorf, Germany |
Airport Name | Düsseldorf Airport |
Aegean Airlines Contact Number | 1 (833) 732-8158 |
Aegean Airlines Lost & Found | + 30 210 3530546 |
Aegean Airlines Headquarters | +30 210 6261700 |
Düsseldorf Airport Code | DUS |
Aegean Airlines Ticket Counter Hours | 24/7 |
Aegean Airlines Official Website | https://en.aegeanair.com/ |
Official YouTube | https://www.youtube.com/user/aegeanairlinesvideo |
Official Twitter | https://x.com/aegeanairlines |
Official Facebook | https://www.facebook.com/aegeanairlinesinternational |
Official Instagram | https://www.instagram.com/aegeanairlines |
Aegean Airlines Terminal Düsseldorf Airport Departures
Terminal 1 takes care of Aegean Airlines departure at DUS Airport in a smooth and effective manner. The departure process includes:
- Check-in Requirements
- Online Check-in: Available 48 hours before departure
- DUS Airport Check-in Deadline: 40 minutes prior to the scheduled departure time
- Düsseldorf Airport Gate Arrival: Passengers should arrive at the boarding gate at least 20 minutes before departure
- Check-in Services
- Traditional check-in counters with airline staff
- Self-service kiosks for faster processing
- Dedicated counters for premium passengers
Aegean Airlines Düsseldorf Airport Arrivals Terminal
All Aegean Airlines flights arrive at Terminal 1 at DUS Airport. A variety of facilities are available here to streamline procedures and improve travel convenience, including efficient baggage claim areas and ground transportation connections.
- Arrival Services Include:
- Baggage claim assistance
- DUS Airport Ground transportation information
- Customs and immigration processing
- Düsseldorf Airport Lost and found services
Queries Handled by Aegean Airlines at DUS Terminal
Aegean Airlines staff at DUS Terminal 1 can assist with various passenger needs:
Flight Reservations and Modifications at DUS Terminal
Passengers can handle flight reservations and modifications for Aegean Airlines at DUS Terminal 1 through multiple channels. The Aegean Airlines service desk at DUS Airport assists with booking new flights, changing existing reservations, or upgrading tickets. Travelers can also make modifications online via the Aegean Airlines website or mobile app before arriving at DUS Terminal. For last-minute changes, it’s recommended to visit the check-in counters at DUS Airport at least 3 hours before departure, especially for international flights to Athens or connecting European destinations. Staff at DUS Terminal 1 can provide guidance on available flights, fare differences, and schedule changes.

Seat Assignments and Upgrades at DUS Airport
Aegean Airlines offers seat assignments and upgrades services at DUS Terminal 1. Passengers can select or change seats during online check-in or at the airport counters in DUS Terminal. Business Class upgrades may be available at the check-in desk or gate, depending on availability. Miles+Bonus members can use their points for upgrades at DUS Airport, subject to seat availability. The Aegean Airlines staff at DUS Terminal 1 can assist with special seating requests, including extra legroom seats or accommodations for passengers with specific needs.
Baggage Inquiries and Claims at DUS Terminal
For all baggage inquiries and claims, Aegean Airlines provides dedicated services at DUS Terminal 1. The baggage service office handles lost, delayed, or damaged luggage reports for flights arriving at DUS Airport. Passengers should retain their baggage claim tags and flight details when filing claims at DUS Terminal 1. Information about baggage allowances, excess fees, and restricted items is available at the check-in counters in DUS Airport, with staff ready to clarify policies for both carry-on and checked luggage.
Check-in Assistance at DUS Airport
Aegean Airlines offers comprehensive check-in assistance at DUS Terminal 1 to ensure a smooth start to your journey. Passengers can check in via self-service kiosks, online (24-48 hours before departure), or at traditional counters in DUS Terminal. The airline provides special assistance lanes for Business Class travelers and Miles+Bonus elite members at DUS Airport. Staff at DUS Terminal 1 are available to help with check-in issues, boarding pass printing, and last-minute travel document verification.

Boarding Pass Reprinting at DUS Terminal
If you need boarding pass reprinting, visit the Aegean Airlines check-in counters at DUS Terminal 1. The staff at DUS Airport can reissue boarding passes for misplaced or damaged documents, or assist passengers who couldn’t print passes before arriving at DUS Terminal. Self-service kiosks are also available in the check-in area of DUS Airport for quick reprinting, with airline representatives nearby to help if technical issues arise.
Unaccompanied Minor Services at DUS Airport
Aegean Airlines provides specialized unaccompanied minor services at DUS Terminal 1 for children traveling alone. Parents must complete all required documentation at the check-in counters in DUS Airport before departure. The airline staff at DUS Terminal 1 will escort minors through security, assist with boarding, and ensure proper handover to flight attendants. These services must be arranged in advance by contacting Aegean Airlines before arriving at DUS Airport.
Ticket Cancellations and Refunds at DUS Terminal
For ticket cancellations and refunds, passengers can visit the Aegean Airlines service desk at DUS Terminal 1. Staff at DUS Airport can explain cancellation policies, process refund requests, or assist with rebooking options. Refund eligibility depends on fare rules, with some tickets only qualifying for future travel credit. It’s recommended to review cancellation terms before visiting DUS Terminal 1, as some refunds may need to be processed through the original booking channel.

Flight Change Requests at DUS Airport
Aegean Airlines handles flight change requests at the check-in counters and service desk in DUS Terminal 1. Passengers can modify their travel dates or destinations at DUS Airport, subject to availability and fare conditions. Same-day flight changes may be possible at DUS Terminal 1 gate areas for last-minute adjustments, though fees or fare differences often apply. The airline staff at DUS Airport can explain all options and associated costs for itinerary changes.
Baggage Allowance Information at DUS Terminal
Comprehensive baggage allowance information is available at Aegean Airlines check-in counters in DUS Terminal 1. Staff at DUS Airport can clarify weight and size restrictions for both carry-on and checked luggage based on fare class and destination. Business Class passengers and Miles+Bonus members enjoy enhanced baggage allowances at DUS Terminal, with details posted at check-in areas and on the airline’s website. Excess baggage fees can be paid at DUS Airport counters before proceeding to security.
Travel Document Requirements at DUS Airport
Aegean Airlines verifies all travel document requirements at DUS Terminal 1 check-in. Staff at DUS Airport check passports, visas, and other necessary documents for flights to Greece and connecting European destinations. Passengers uncertain about entry requirements can consult the airline representatives at DUS Terminal 1 before proceeding through security. The check-in area at DUS Airport displays information about current travel restrictions and necessary health documentation for international flights.
Frequent Flyer Program Inquiries at DUS Terminal
For all frequent flyer program inquiries, visit the Aegean Airlines service desk at DUS Terminal 1. Staff at DUS Airport can assist with Miles+Bonus enrollment, point redemption, status questions, and mileage credit for flights. Members can also inquire about partner airline benefits and lounge access possibilities at DUS Terminal. Elite status recognition and priority services are available to qualifying members when checking in at DUS Airport.
Facilities at Aegean Airlines DUS Terminal
Düsseldorf Airport Terminal 1 offers comprehensive facilities to enhance the passenger experience:
- Free WiFi: Available throughout DUS Airport Terminal 1
- DUS Airport Currency Exchange: Travelex services landside
- Charging Stations: Near Düsseldorf Airport gates
- Nursing Rooms: Available upon request
- Priority Services: For Business Class passengers
Conclusion
Aegean Airlines Düsseldorf Airport operations at Terminal 1 provide passengers with comprehensive services and modern facilities. Whether you’re departing to Greece or arriving from Mediterranean destinations, Terminal 1 offers everything needed for a comfortable and efficient airport experience. For the most current flight information and services, passengers should contact Aegean Airlines.
FAQs on Aegean Airlines at Düsseldorf Airport – DUS Terminal
Which terminal does Aegean Airlines use at DUS Airport?
What is the phone number for Aegean Airlines at DUS Terminal?
Where is the Aegean Airlines check-in counter at DUS Terminal?
Does Aegean Airlines have a lounge at DUS Airport?
What services are available for unaccompanied minors at DUS Terminal?
Can I make flight changes at DUS Airport for my Aegean Airlines ticket?
Which terminal handles Aegean Airlines Düsseldorf Airport Arrivals?
How do I find the Aegean Airlines Terminal in DUS for departures?
Aegean Airlines Other Locations