Hong Kong International Airport serves as a crucial gateway for Aegean Airlines passengers traveling between the Hong Kong and Greece. As Greece’s award-winning flag carrier, Aegean Airlines connects passengers between Hong Kong and Athens through its operations at Hong Kong International Airport (HKG). Here, you know everythings about Aegean Airlines HKG Terminal, including terminal details, contact information, facilities, and services for a smooth travel experience.

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Aegean Airlines Terminal at HKG Airport
Aegean Airlines operates from Terminal 1 at Hong Kong International Airport. Terminal 1 is where you will arrive if you travel to Aegean Airlines Hong Kong International Airport, providing passengers with convenient access to all necessary airport services and amenities.
What is the Aegean Airlines HKG Terminal Address?
The official address for Terminal 1 is:
1 Sky Plaza Rd, Chek Lap Kok, Hong Kong SAR
Check Here: Aegean Airlines Terminal
How to Contact Aegean Airlines Terminal in HKG?
To reach Aegean Airlines Terminal in HKG, passengers can:
Aegean Airlines HKG Terminal | Terminal 7 |
Airport Type | International |
Hong Kong International Airport Phone Number | 852 2181 8888 |
Hong Kong International Airport Address | 1 Sky Plaza Rd, Chek Lap Kok, Hong Kong SAR |
Airport Name | Hong Kong International Airport |
Aegean Airlines Contact Number | 1 (833) 732-8158 |
Aegean Airlines Lost & Found | + 30 210 3530546 |
Aegean Airlines Headquarters | +30 210 6261700 |
Hong Kong International Airport Code | HKG |
Aegean Airlines Ticket Counter Hours | 24/7 |
Aegean Airlines Official Website | https://en.aegeanair.com/ |
Official YouTube | https://www.youtube.com/user/aegeanairlinesvideo |
Official Twitter | https://x.com/aegeanairlines |
Official Facebook | https://www.facebook.com/aegeanairlinesinternational |
Official Instagram | https://www.instagram.com/aegeanairlines |
Aegean Airlines Terminal Hong Kong International Airport Departures
Terminal 1 takes care of Aegean Airlines departure at HKG Airport in a smooth and effective manner. The departure process includes:
- Check-in Requirements
- Online Check-in: Available 48 hours before departure
- HKG Airport Check-in Deadline: 40 minutes prior to the scheduled departure time
- Hong Kong International Airport Gate Arrival: Passengers should arrive at the boarding gate at least 20 minutes before departure
- Check-in Services
- Traditional check-in counters with airline staff
- Self-service kiosks for faster processing
- Dedicated counters for premium passengers
Aegean Airlines Hong Kong International Airport Arrivals Terminal
All Aegean Airlines flights arrive at Terminal 1 at HKG Airport. A variety of facilities are available here to streamline procedures and improve travel convenience, including efficient baggage claim areas and ground transportation connections.
- Arrival Services Include:
- Baggage claim assistance
- HKG Airport Ground transportation information
- Customs and immigration processing
- Hong Kong International Airport Lost and found services
Queries Handled by Aegean Airlines at HKG Terminal
Aegean Airlines staff at HKG Terminal 1 can assist with various passenger needs:
Flight Reservations and Modifications at HKG Terminal
Passengers can handle flight reservations and modifications for Aegean Airlines at HKG Terminal 1 through multiple channels. The Aegean Airlines service desk at HKG Airport assists with booking new flights, changing existing reservations, or upgrading tickets. Travelers can also make modifications online via the Aegean Airlines website or mobile app before arriving at HKG Terminal. For last-minute changes, it’s recommended to visit the check-in counters at HKG Airport at least 3 hours before departure, especially for international flights to Athens or connecting European destinations. Staff at HKG Terminal 1 can provide guidance on available flights, fare differences, and schedule changes.

Seat Assignments and Upgrades at HKG Airport
Aegean Airlines offers seat assignments and upgrades services at HKG Terminal 1. Passengers can select or change seats during online check-in or at the airport counters in HKG Terminal. Business Class upgrades may be available at the check-in desk or gate, depending on availability. Miles+Bonus members can use their points for upgrades at HKG Airport, subject to seat availability. The Aegean Airlines staff at HKG Terminal 1 can assist with special seating requests, including extra legroom seats or accommodations for passengers with specific needs.
Baggage Inquiries and Claims at HKG Terminal
For all baggage inquiries and claims, Aegean Airlines provides dedicated services at HKG Terminal 1. The baggage service office handles lost, delayed, or damaged luggage reports for flights arriving at HKG Airport. Passengers should retain their baggage claim tags and flight details when filing claims at HKG Terminal 1. Information about baggage allowances, excess fees, and restricted items is available at the check-in counters in HKG Airport, with staff ready to clarify policies for both carry-on and checked luggage.
Check-in Assistance at HKG Airport
Aegean Airlines offers comprehensive check-in assistance at HKG Terminal 1 to ensure a smooth start to your journey. Passengers can check in via self-service kiosks, online (24-48 hours before departure), or at traditional counters in HKG Terminal. The airline provides special assistance lanes for Business Class travelers and Miles+Bonus elite members at HKG Airport. Staff at HKG Terminal 1 are available to help with check-in issues, boarding pass printing, and last-minute travel document verification.

Boarding Pass Reprinting at HKG Terminal
If you need boarding pass reprinting, visit the Aegean Airlines check-in counters at HKG Terminal 1. The staff at HKG Airport can reissue boarding passes for misplaced or damaged documents, or assist passengers who couldn’t print passes before arriving at HKG Terminal. Self-service kiosks are also available in the check-in area of HKG Airport for quick reprinting, with airline representatives nearby to help if technical issues arise.
Unaccompanied Minor Services at HKG Airport
Aegean Airlines provides specialized unaccompanied minor services at HKG Terminal 1 for children traveling alone. Parents must complete all required documentation at the check-in counters in HKG Airport before departure. The airline staff at HKG Terminal 1 will escort minors through security, assist with boarding, and ensure proper handover to flight attendants. These services must be arranged in advance by contacting Aegean Airlines before arriving at HKG Airport.
Ticket Cancellations and Refunds at HKG Terminal
For ticket cancellations and refunds, passengers can visit the Aegean Airlines service desk at HKG Terminal 1. Staff at HKG Airport can explain cancellation policies, process refund requests, or assist with rebooking options. Refund eligibility depends on fare rules, with some tickets only qualifying for future travel credit. It’s recommended to review cancellation terms before visiting HKG Terminal 1, as some refunds may need to be processed through the original booking channel.

Flight Change Requests at HKG Airport
Aegean Airlines handles flight change requests at the check-in counters and service desk in HKG Terminal 1. Passengers can modify their travel dates or destinations at HKG Airport, subject to availability and fare conditions. Same-day flight changes may be possible at HKG Terminal 1 gate areas for last-minute adjustments, though fees or fare differences often apply. The airline staff at HKG Airport can explain all options and associated costs for itinerary changes.
Baggage Allowance Information at HKG Terminal
Comprehensive baggage allowance information is available at Aegean Airlines check-in counters in HKG Terminal 1. Staff at HKG Airport can clarify weight and size restrictions for both carry-on and checked luggage based on fare class and destination. Business Class passengers and Miles+Bonus members enjoy enhanced baggage allowances at HKG Terminal, with details posted at check-in areas and on the airline’s website. Excess baggage fees can be paid at HKG Airport counters before proceeding to security.
Travel Document Requirements at HKG Airport
Aegean Airlines verifies all travel document requirements at HKG Terminal 1 check-in. Staff at HKG Airport check passports, visas, and other necessary documents for flights to Greece and connecting European destinations. Passengers uncertain about entry requirements can consult the airline representatives at HKG Terminal 1 before proceeding through security. The check-in area at HKG Airport displays information about current travel restrictions and necessary health documentation for international flights.
Frequent Flyer Program Inquiries at HKG Terminal
For all frequent flyer program inquiries, visit the Aegean Airlines service desk at HKG Terminal 1. Staff at HKG Airport can assist with Miles+Bonus enrollment, point redemption, status questions, and mileage credit for flights. Members can also inquire about partner airline benefits and lounge access possibilities at HKG Terminal. Elite status recognition and priority services are available to qualifying members when checking in at HKG Airport.
Facilities at Aegean Airlines HKG Terminal
Hong Kong International Airport Terminal 1 offers comprehensive facilities to enhance the passenger experience:
- Free WiFi: Available throughout HKG Airport Terminal 1
- HKG Airport Currency Exchange: Travelex services landside
- Charging Stations: Near Hong Kong International Airport gates
- Nursing Rooms: Available upon request
- Priority Services: For Business Class passengers
Conclusion
Aegean Airlines Hong Kong International Airport operations at Terminal 1 provide passengers with comprehensive services and modern facilities. Whether you’re departing to Greece or arriving from Mediterranean destinations, Terminal 1 offers everything needed for a comfortable and efficient airport experience. For the most current flight information and services, passengers should contact Aegean Airlines.
FAQs on Aegean Airlines at Hong Kong International Airport – HKG Terminal
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