Lisbon Portela Airport serves as a crucial gateway for Aegean Airlines passengers traveling between the Portugal and Greece. As Greece’s award-winning flag carrier, Aegean Airlines connects passengers between Lisbon and Athens through its operations at Lisbon Portela Airport (LIS). Here, you know everythings about Aegean Airlines LIS Terminal, including terminal details, contact information, facilities, and services for a smooth travel experience.

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Aegean Airlines Terminal at LIS Airport
Aegean Airlines operates from Terminal 1 at Lisbon Portela Airport. Terminal 1 is where you will arrive if you travel to Aegean Airlines Lisbon Portela Airport, providing passengers with convenient access to all necessary airport services and amenities.
What is the Aegean Airlines LIS Terminal Address?
The official address for Terminal 1 is:
Alameda das Comunidades Portuguesas, 1700-111 Lisboa, Portugal
Check Here: Aegean Airlines Terminal
How to Contact Aegean Airlines Terminal in LIS?
To reach Aegean Airlines Terminal in LIS, passengers can:
Aegean Airlines LIS Terminal | Terminal 7 |
Airport Type | International |
Lisbon Portela Airport Phone Number | 351 21 841 3500 |
Lisbon Portela Airport Address | Alameda das Comunidades Portuguesas, 1700-111 Lisboa, Portugal |
Airport Name | Lisbon Portela Airport |
Aegean Airlines Contact Number | 1 (833) 732-8158 |
Aegean Airlines Lost & Found | + 30 210 3530546 |
Aegean Airlines Headquarters | +30 210 6261700 |
Lisbon Portela Airport Code | LIS |
Aegean Airlines Ticket Counter Hours | 24/7 |
Aegean Airlines Official Website | https://en.aegeanair.com/ |
Official YouTube | https://www.youtube.com/user/aegeanairlinesvideo |
Official Twitter | https://x.com/aegeanairlines |
Official Facebook | https://www.facebook.com/aegeanairlinesinternational |
Official Instagram | https://www.instagram.com/aegeanairlines |
Aegean Airlines Terminal Lisbon Portela Airport Departures
Terminal 1 takes care of Aegean Airlines departure at LIS Airport in a smooth and effective manner. The departure process includes:
- Check-in Requirements
- Online Check-in: Available 48 hours before departure
- LIS Airport Check-in Deadline: 40 minutes prior to the scheduled departure time
- Lisbon Portela Airport Gate Arrival: Passengers should arrive at the boarding gate at least 20 minutes before departure
- Check-in Services
- Traditional check-in counters with airline staff
- Self-service kiosks for faster processing
- Dedicated counters for premium passengers
Aegean Airlines Lisbon Portela Airport Arrivals Terminal
All Aegean Airlines flights arrive at Terminal 1 at LIS Airport. A variety of facilities are available here to streamline procedures and improve travel convenience, including efficient baggage claim areas and ground transportation connections.
- Arrival Services Include:
- Baggage claim assistance
- LIS Airport Ground transportation information
- Customs and immigration processing
- Lisbon Portela Airport Lost and found services
Queries Handled by Aegean Airlines at LIS Terminal
Aegean Airlines staff at LIS Terminal 1 can assist with various passenger needs:
Flight Reservations and Modifications at LIS Terminal
Passengers can handle flight reservations and modifications for Aegean Airlines at LIS Terminal 1 through multiple channels. The Aegean Airlines service desk at LIS Airport assists with booking new flights, changing existing reservations, or upgrading tickets. Travelers can also make modifications online via the Aegean Airlines website or mobile app before arriving at LIS Terminal. For last-minute changes, it’s recommended to visit the check-in counters at LIS Airport at least 3 hours before departure, especially for international flights to Athens or connecting European destinations. Staff at LIS Terminal 1 can provide guidance on available flights, fare differences, and schedule changes.

Seat Assignments and Upgrades at LIS Airport
Aegean Airlines offers seat assignments and upgrades services at LIS Terminal 1. Passengers can select or change seats during online check-in or at the airport counters in LIS Terminal. Business Class upgrades may be available at the check-in desk or gate, depending on availability. Miles+Bonus members can use their points for upgrades at LIS Airport, subject to seat availability. The Aegean Airlines staff at LIS Terminal 1 can assist with special seating requests, including extra legroom seats or accommodations for passengers with specific needs.
Baggage Inquiries and Claims at LIS Terminal
For all baggage inquiries and claims, Aegean Airlines provides dedicated services at LIS Terminal 1. The baggage service office handles lost, delayed, or damaged luggage reports for flights arriving at LIS Airport. Passengers should retain their baggage claim tags and flight details when filing claims at LIS Terminal 1. Information about baggage allowances, excess fees, and restricted items is available at the check-in counters in LIS Airport, with staff ready to clarify policies for both carry-on and checked luggage.
Check-in Assistance at LIS Airport
Aegean Airlines offers comprehensive check-in assistance at LIS Terminal 1 to ensure a smooth start to your journey. Passengers can check in via self-service kiosks, online (24-48 hours before departure), or at traditional counters in LIS Terminal. The airline provides special assistance lanes for Business Class travelers and Miles+Bonus elite members at LIS Airport. Staff at LIS Terminal 1 are available to help with check-in issues, boarding pass printing, and last-minute travel document verification.

Boarding Pass Reprinting at LIS Terminal
If you need boarding pass reprinting, visit the Aegean Airlines check-in counters at LIS Terminal 1. The staff at LIS Airport can reissue boarding passes for misplaced or damaged documents, or assist passengers who couldn’t print passes before arriving at LIS Terminal. Self-service kiosks are also available in the check-in area of LIS Airport for quick reprinting, with airline representatives nearby to help if technical issues arise.
Unaccompanied Minor Services at LIS Airport
Aegean Airlines provides specialized unaccompanied minor services at LIS Terminal 1 for children traveling alone. Parents must complete all required documentation at the check-in counters in LIS Airport before departure. The airline staff at LIS Terminal 1 will escort minors through security, assist with boarding, and ensure proper handover to flight attendants. These services must be arranged in advance by contacting Aegean Airlines before arriving at LIS Airport.
Ticket Cancellations and Refunds at LIS Terminal
For ticket cancellations and refunds, passengers can visit the Aegean Airlines service desk at LIS Terminal 1. Staff at LIS Airport can explain cancellation policies, process refund requests, or assist with rebooking options. Refund eligibility depends on fare rules, with some tickets only qualifying for future travel credit. It’s recommended to review cancellation terms before visiting LIS Terminal 1, as some refunds may need to be processed through the original booking channel.

Flight Change Requests at LIS Airport
Aegean Airlines handles flight change requests at the check-in counters and service desk in LIS Terminal 1. Passengers can modify their travel dates or destinations at LIS Airport, subject to availability and fare conditions. Same-day flight changes may be possible at LIS Terminal 1 gate areas for last-minute adjustments, though fees or fare differences often apply. The airline staff at LIS Airport can explain all options and associated costs for itinerary changes.
Baggage Allowance Information at LIS Terminal
Comprehensive baggage allowance information is available at Aegean Airlines check-in counters in LIS Terminal 1. Staff at LIS Airport can clarify weight and size restrictions for both carry-on and checked luggage based on fare class and destination. Business Class passengers and Miles+Bonus members enjoy enhanced baggage allowances at LIS Terminal, with details posted at check-in areas and on the airline’s website. Excess baggage fees can be paid at LIS Airport counters before proceeding to security.
Travel Document Requirements at LIS Airport
Aegean Airlines verifies all travel document requirements at LIS Terminal 1 check-in. Staff at LIS Airport check passports, visas, and other necessary documents for flights to Greece and connecting European destinations. Passengers uncertain about entry requirements can consult the airline representatives at LIS Terminal 1 before proceeding through security. The check-in area at LIS Airport displays information about current travel restrictions and necessary health documentation for international flights.
Frequent Flyer Program Inquiries at LIS Terminal
For all frequent flyer program inquiries, visit the Aegean Airlines service desk at LIS Terminal 1. Staff at LIS Airport can assist with Miles+Bonus enrollment, point redemption, status questions, and mileage credit for flights. Members can also inquire about partner airline benefits and lounge access possibilities at LIS Terminal. Elite status recognition and priority services are available to qualifying members when checking in at LIS Airport.
Facilities at Aegean Airlines LIS Terminal
Lisbon Portela Airport Terminal 1 offers comprehensive facilities to enhance the passenger experience:
- Free WiFi: Available throughout LIS Airport Terminal 1
- LIS Airport Currency Exchange: Travelex services landside
- Charging Stations: Near Lisbon Portela Airport gates
- Nursing Rooms: Available upon request
- Priority Services: For Business Class passengers
Conclusion
Aegean Airlines Lisbon Portela Airport operations at Terminal 1 provide passengers with comprehensive services and modern facilities. Whether you’re departing to Greece or arriving from Mediterranean destinations, Terminal 1 offers everything needed for a comfortable and efficient airport experience. For the most current flight information and services, passengers should contact Aegean Airlines.
FAQs on Aegean Airlines at Lisbon Portela Airport – LIS Terminal
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