How to Change a Name on an Air Canada Ticket?

While booking flight tickets with Air Canada, human errors can happen. This means one can misspell their name. Apart from this, certain aspects, such as divorce and marriage, can also lead to a change in the name. Thankfully, Air Canada has the most lenient policy for correcting and changing the name. However, knowing the policy is not alone enough. Passengers should also gain knowledge on how to change a name on an Air Canada ticket, applicable fees, restrictions, and other aspects. These details will help them modify the names and know their rights.

What is the Name Change Policy of Air Canada? A Quick Look

The name change policy of Air Canada allows passengers to modify their names. These include complete name changes and minor spelling corrections. Please note that the rules of the latest name change policy are for the tickets that are issued on or before 11^th January 2023.

• Air Canada’s policy for name changes is only applicable for certain fares.
• Passengers can utilize this policy if they are flying within Canada.
• When a flier is eligible for the name change, they will need to connect with the Contact Center of Air Canada to facilitate the changes.
• To initiate the same, one will need to create new PNRs in the passengers’ original names.
• After this, they will need to pay the applicable name change fee on the reissuance of the ticket.
• Tickets 014, which are fully unused for travel within the country, are eligible for the name change.
• Name change policy and related rules are only applicable if the flights are operated, marketed, and managed by Air Canada, Air Canada Express, and Air Canada Rouge.

What are the Restrictions of the Air Canada Name Change Policy?

Before a passenger collects details about the process of Air Canada how to change name on ticket, they should know if they are actually eligible to do so or not.

• This policy has some exclusions that every passenger should know about. These include:
• Name changes are not allowed at the airport.
• Any ticket that is partially used is not eligible for a name change.
• A flight that is not marketed or operated by Air Canada will not fall under the name change policy.
• Group bookings, flight passes, no-fare ticketing (IT BT), and vacation packages are not permitted for the name change.

What are the Air Canada Name Change Fees?

Air Canada does not offer free name changes (except for the changes made within 24 hours of the booking). This means a fee will be incurred for a name change. However, the charges will depend on the airfare type chosen by the passenger.

Fare Type	Name Change Fees
Latitude	Free
Premium economy (flexible)	Free
Premium economy (lowest)	USA 60 US/CA
Flex	USA 60 US/CA
Comfort	USA 60 US/CA
Standard	USA 125 US/CA
Business (flexible)	Free
Business (lowest)	USA 60 US/CA

Note: Only one name change is allowed per ticket for the above-listed airfares.

How to Change a Name on an Air Canada Ticket?

After understanding the name change policy, restrictions, and applicable fees, fliers can initiate the process to change their name. For this, they can use one of the following methods:

Through the website

• Passengers can browse through the official website of Air Canada.

• They can also click on the aircanada.com/agents/ac2u
• After this, they must follow the on-screen prompts.
• Submit the necessary documents, marriage certificate, divorce decree, gender change evidence, etc., to justify the changes.
• Pay the applicable name change fees.
• Once the changes are approved, the airline will send the confirmation mail along with a new ticket with the updated name.

Via phone calls

• When additional support is needed, one can call the Air Canada call center.
• This can be done at any time, but before 72 hours of the flight’s departure.
• Air Canada executives will ask for the details, like the passenger’s name and booking number.
• They will access the ticket and make the necessary changes.
• Before this, essential documents will be required that support the name change.
• Once the traveler pays the name change fee, the AC executive will approve the changes.
• After this, fliers will be provided with the tickets with the updated name.

What is the Air Canada Name Correction Policy?

Before talking about the steps involved in the process of how to change a misspelled name on Air Canada ticket, passengers are advised to go through the rules of the name correction policy.

• Name corrections are permitted for the unused Air Canada tickets.
• Travelers are allowed to correct the misspelling of their first and last names.
• The name should match the legal documents or government-issued IDs.
• When the name is corrected due to gender change or marital status, supporting documents are required.
• Major corrections will incur a fee.

Rules and Restrictions of the Name Correction Policy of Air Canada

Just like any other policy of Air Canada, name correction also comes with some restrictions. While initiating the name corrections, one must have the following:

• Passengers can correct their names online and via calls.
• They can only correct names on the flight tickets operated and marketed by Air Canada.
• All complementary name corrections should be done at least 3 business days before the scheduled departure.

What Should be Done if the Tickets are Marketed by Air Canada but Operated by Other Airlines?

In this scenario, name corrections are possible. However, the only method to correct the names is by doing a new booking. Here are some important points to keep in mind:

• Passengers should book a new ticket with the correct spellings.
• It is subject to applicable fares and seat availability.
• Retrieve the original booking number.
• Cancel the space and provide the Refund Waiver Code.
• This includes the NCC along with the last 10 digits from the new booking.
• Upon this, a refund for the original booking will be processed.
• In case the airline refunded incorrectly or it does not have any refund waiver code, passengers will get a Debit Memo of around USD/CA 50, along with taxes.

Important: Travelers can call the concerned Contact Center and ask the agent to initiate a new booking, retrieve the previous one, and process the refund.

When are Air Canada Name Corrections Done?

Air Canada name corrections are done under certain conditions. Some of them have been discussed here:

• If the name is legally changed post-marriage, passengers will need to submit the marriage certificate.
• In case of divorce, one has to represent the divorce decree to justify the changes.
• When a name is changed due to gender transition or adoption, the relevant documents will be needed to make the name corrections.
• To initiate the name corrections, these documents will be needed, along with the passport and IDs issued by the government.
• Passengers are advised to submit these documents via email to namecorrectiondenom@aircanada.ca.
• Flights that are operated and marketed by Air Canada, such as Air Canada Express and Air Canada Rouge, are included for the name corrections.
• Name corrections can be made through the direct booking channels of Air Canada. These involve NDC channels certified by Air Canada, aircanada.com/agents, and GDS-enabled NDC.
• Any debit memo that is issued by the airline outside the United States and Canada will be converted to the local currency of that particular country.

How to Change a Name on an Air Canada Ticket for Corporate?

When it comes to the process of how to change name on plane ticket Air Canada for corporate, there are slightly different policies and rules. These are specifically for:

• Air Canada for Corporate
• Air Canada for Business

Additionally, they are for the customers of recently launched programs for Small and Medium Businesses (SMB) of Canada.

• Not everyone is eligible for this. Hence, passengers will have to fulfill the following eligibility criteria if they want to know how to change your name on an Air Canada ticket and proceed with the same.
• Any unused 014 ticket that is issued for Air Canada for Business or has a Corporate Contract Number is eligible for name change or name correction.
• All points of sale fall under the eligibility list for correcting or changing the name.
• The flights should be operated and marketed by Air Canada if they want to modify the spelling or the complete name.
• Name change or correction will only be allowed if the ticket is exchanged within its validity.
• Upon name correction or change, the ticket will be issued to the same SMB, ACB, or Corporate account.

What are the Steps for Changing or Correcting the Name on an Air Canada Ticket for Corporate?

When it comes to the steps involved in the process of how to change name on airline ticket Air Canada for corporate, they are not as similar as the normal ones.

• Name change and correction facilities, and issues are mainly addressed by the GDS.
• Passengers must contact the direct booking channels for SMB and ACB bookings and related issues.
• Since existing bookings cannot be modified, new bookings should be made.
• Before this, the original PNRs must be revoked.
• After this, a new PNR should be created with the new or correctly spelled name of the traveler.
• Fliers are advised to request the issuance of the new ticket in exchange for the original booking.
• However, a certain amount as a fee may be applicable for the changes.
• If the base airfare is higher, the airline will charge a name change fee, a change fee, and additional charges.
• In case the base ticket fare is the same, Air Canada will only charge the name fee.
• Make sure the new ticket or PNR has the original ACB Contract or Corporate number.

Name Change Fee for Air Canada for Business?

A flier with ACB, SMB, or Business bookings will need to pay a fee towards any change or correction that they made. Since this amount may vary, they must collect the necessary details beforehand.

Travel class	Name change fees (with taxes) for Canada, between Canada, Sun Destinations, and the USA	Name change fees (with taxes) for other international routes
Business Lowest, Premium Economy Lowest, and Flex	USD 60 CA/US	USD 250 CA/US
Standard	USD 120 CA/US	USD 250 CA/US
Business Class Flexible, Premium Economy Flexible, Comfort, and Latitude	Request for refunds or contact the Air Canada customer support

The name change fee is not applicable for certain fares (because they are not eligible for the policy). These include:

• Flight passes
• Basic fares
• Expired tickets
• Partially used tickets
• Tickets of other airlines
• 014 tickets that are not operated or marketed by Air Canada
• Name changes or corrections are made at the airport

Check Here: How to Change Name on a United Airlines Ticket?

In a nutshell,

Air Canada is a passenger-centric airline. Hence, it offers flexible policies and amazing services. When it comes to how to change name on ticket Air Canada, the rules and process are slightly different for individuals and businesses. However, one thing is common: quick and worry-free name corrections and name changes. Lastly, it is better to have details regarding the applicable fees and exclusions to avoid last-minute hassles.

FAQs on Air Canada Name Change Policy