As one of the world’s leading global airlines, British Airways Sheremetyevo International Airport is a key hub for travelers flying between the Russia and the United Kingdom. Operating from Terminal 7, British Airways ensures a seamless travel experience with world-class facilities, efficient check-in processes, and premium lounges. Here, we provides all the essential information about British Airways SVO Terminal, including terminal details, contact information, facilities, and services to ensure a smooth journey.

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British Airways Terminal at SVO Airport
British Airways operates from Terminal 7 at Sheremetyevo International Airport (SVO). This modern terminal provides seamless connectivity for passengers traveling to London Heathrow and other global destinations with British Airways’ extensive network.
What is the Address of British Airways SVO Terminal?
The British Airways at Sheremetyevo International Airport Address is:
Mezhdunarodnoye sh., 1, Khimki, Moscow Oblast, Russia, 141425
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How to Contact British Airways Terminal in SVO?
You can contact British Airways Terminal in SVO through the following details:
British Airways SVO Terminal | Terminal 7 |
Airport Type | International |
Sheremetyevo International Airport Phone Number | 7 495 578-65-65 |
Sheremetyevo International Airport Address | Mezhdunarodnoye sh., 1, Khimki, Moscow Oblast, Russia, 141425 |
Airport Name | Sheremetyevo International Airport |
British Airways Contact Number | 1 (800) 247-9297 |
British Airways Lost & Found | +1 (718) 244-4225 |
Executive Club Services | +1 (800) 452-1201 (for frequent flyer program inquiries) |
Sheremetyevo International Airport Code | SVO |
British Airways Ticket Counter Hours | 24/7 |
British Airways Official Website | https://www.britishairways.com/travel/home/public/en_us/ |
Official YouTube | https://www.youtube.com/c/britishairways |
Official Twitter | https://twitter.com/british_airways |
Official Facebook | https://www.facebook.com/britishairways |
Official Instagram | https://www.instagram.com/british_airways |
British Airways Terminal at Sheremetyevo International Airport Departures
Passengers flying with British Airways from SVO must adhere to the following departure guidelines:
- Check-in Options: Online check-in (available 24 hours before departure), self-service kiosks, and full-service counters
- Priority Services: Dedicated check-in lanes for First, Business Class, and Executive Club Gold members
- Security: TSA PreCheck and Fast Track security lanes available
- Lounge Access: The British Airways Galleries Lounge offers premium amenities including dining, showers, and workstations
- Shopping & Dining: Wide selection of retail stores and restaurants airside
British Airways Sheremetyevo International Airport Arrivals Terminal
Arriving passengers will disembark at Terminal 7, where they must proceed through passport control and baggage claim. British Airways ensures a smooth arrival process with efficient immigration services and baggage handling.
- Immigration & Customs: Located on the arrivals level of Terminal 7
- Baggage Claim: Clearly marked carousels with baggage assistance available
- Ground Transportation: Taxis, rideshares (Uber/Lyft), rental cars, AirTrain SVO, and private transfers
- Connecting Flights: Follow signs for flight connections; transfer desk available for assistance
Queries Handled at British Airways SVO Terminal
At British Airways SVO Terminal 8, passengers can get assistance with a variety of queries, including:
Flight Status and Schedule Information at SVO Terminal
Passengers traveling with British Airways can easily check flight status and schedule information at SVO Terminal 7 through multiple convenient options. Real-time updates are available on British Airways’ website and mobile app, or via the flight information display screens located throughout SVO Airport. For last-minute changes or flight confirmations, travelers can visit the British Airways customer service desk at SVO Terminal 7 or contact the airline’s customer support team. The terminal also features automated announcements to keep passengers informed about any schedule adjustments, gate changes, or boarding updates, ensuring a smooth travel experience through SVO Airport.

Baggage Services (Lost/Delayed Luggage Claims) at SVO Terminal
British Airways provides comprehensive baggage services at SVO Terminal 7 to assist passengers with lost or delayed luggage claims. The Baggage Service Office, located near the arrivals area, is staffed with dedicated personnel to help file claims and track misplaced bags. Travelers can also contact British Airways’ baggage support team by phone or visit the information desk at SVO Airport for immediate assistance. To expedite the process, passengers are advised to retain their baggage claim tags and have their flight details readily available when making inquiries about delayed or lost luggage at SVO Terminal.
Check-in and Boarding Assistance at SVO Airport
British Airways offers multiple check-in and boarding assistance options at SVO Terminal 7 to accommodate all passengers. Travelers can choose from online check-in (available 24 hours before departure), self-service kiosks, or traditional check-in counters. First Class, Business Class, and Executive Club Gold members enjoy access to priority check-in lanes at SVO Airport. For boarding assistance, British Airways staff are available throughout SVO Terminal 7 to guide passengers with special needs, families with young children, or those requiring extra time to board. Clear signage and regular announcements ensure all passengers can navigate the boarding process smoothly at SVO Airport.

Special Assistance Requests (Wheelchairs, Unaccompanied Minors) at SVO Terminal
British Airways is committed to providing special assistance requests at SVO Terminal 7 for passengers requiring wheelchairs or traveling as unaccompanied minors. Wheelchair services can be arranged in advance when booking or by contacting British Airways customer service prior to arrival at SVO Airport. For unaccompanied minors, British Airways offers a supervised travel program that includes dedicated check-in assistance, escort through security, and handover to flight attendants. Parents or guardians must complete all necessary documentation at SVO Terminal 7 before departure and remain at the airport until the flight has departed. Staff at SVO Airport are trained to ensure all passengers requiring special assistance receive personalized care throughout their journey.
Executive Club Membership and Benefits at SVO Airport
The Executive Club membership and benefits are fully accessible to travelers at SVO Terminal 7. Members can enjoy priority check-in, additional baggage allowances, and access to the exclusive British Airways Galleries Lounge at SVO Airport. New members can sign up at the check-in counters or online before their flight. Executive Club Silver and Gold members receive complimentary lounge access and priority boarding privileges at SVO Terminal 7. The loyalty program allows members to earn Avios points on all British Airways flights from SVO Airport, which can be redeemed for upgrades, hotel stays, and car rentals. Staff at SVO Terminal are available to assist with any membership inquiries or benefit explanations.
Upgrade and Seating Inquiries at SVO Terminal
Passengers with upgrade and seating inquiries can receive assistance at SVO Terminal 7 through multiple channels. British Airways staff at the check-in counters can provide information about available upgrades using cash, Avios points, or upgrade vouchers. Executive Club members may inquire about complimentary upgrades (subject to availability) at SVO Airport. For specific seating requests, including extra legroom or preferred locations, travelers can make arrangements during online check-in or speak with customer service representatives at SVO Terminal 7. The British Airways service desk in the departures area of SVO Airport can also assist with last-minute upgrade opportunities and seating changes before boarding.

Facilities at British Airways SVO Terminal
British Airways passengers at SVO Terminal 8 can enjoy a range of amenities, including:
- British Airways Galleries Lounge: Complimentary for First/Business Class and eligible Executive Club members
- Free Wi-Fi: Available throughout SVO Airport Terminal 7
- Charging Stations: Located near Sheremetyevo International Airport gates and lounge areas
- SVO Airport Currency Exchange: Travelex services available
- Nursing Rooms: Private spaces for families
- Pet Relief Areas: Designated zones for service animals at Sheremetyevo International Airport
- Duty-Free Shopping: Extensive retail options including luxury brands
Conclusion
British Airways provides a premium travel experience at Sheremetyevo International Airport (SVO) through Terminal 7, featuring world-class facilities and services. Whether departing or arriving, passengers enjoy seamless check-in, luxurious lounge access, and efficient connections. For additional assistance, contact British Airways customer service or visit the information desk at SVO Terminal 7.
FAQs on British Airways at Sheremetyevo International Airport – SVO
Which Terminal does British Airways use at SVO Airport?
What is the address for British Airways SVO Terminal?
How early should I arrive for my British Airways flight at SVO?
2 hours before domestic connecting flights
This allows time for check-in, security, and boarding at SVO Terminal 7.
Does British Airways have a lounge at SVO Terminal 7?
How can I check my British Airways flight status at SVO?
British Airways website/app
Flight information screens at SVO Terminal 7
By calling +1 (800) 247-9297
Where is baggage claim for British Airways at SVO Terminal?
What special assistance does British Airways offer at SVO Terminal?
Wheelchair assistance
Priority boarding
Help for unaccompanied minors
Request these when booking or at check-in in Terminal 7.
How do I contact British Airways at SVO Terminal?
In-person: Visit the British Airways check-in counters or information desk at SVO Terminal 7.
Can I earn Executive Club miles on British Airways flights from SVO?
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