Qatar Airways, the award-winning national carrier of Qatar, operates from Cozumel International Airport (CZM), offering world-class service for travelers flying to Doha and beyond. This page provides all essential details about Qatar Airways CZM Terminal, including terminal address, contact information, facilities, and more.

Qatar Airways Terminal at CZM Airport
Qatar Airways operates from Terminal 8 at Cozumel International Airport (CZM). This terminal provides a seamless travel experience with premium amenities for both business and economy class passengers.
What is the Address Qatar Airways Terminal at CZM?
Passengers traveling with Qatar Airways CZM Terminal will find all services conveniently located at:
Av. 75 Sur s/n, Col. Centro, Cozumel, Q.R., Mexico
View All: Qatar Airways Terminal
How to Contact Qatar Airways Terminal in CZM?
For inquiries related to flights, baggage, or other services, passengers can contact Qatar Airways at CZM via the following details:
Qatar Airways CZM Terminal | Terminal 8 |
Airport Type | International |
Cozumel International Airport Phone Number | 52 987 872 0832 |
Cozumel International Airport Address | Av. 75 Sur s/n, Col. Centro, Cozumel, Q.R., Mexico |
Airport Name | Cozumel International Airport |
Qatar Airways Contact Number | 1 (877) 777-2827 |
Qatar Airways Lost & Found | +1 (718) 244-4225 |
Cozumel International Airport Code | CZM |
Qatar Airways Ticket Counter Hours | 24/7 |
Qatar Airways Official Website | https://www.qatarairways.com/en/homepage.html |
Official YouTube | https://www.youtube.com/qatarairways |
Official Twitter | https://x.com/qatarairways |
Official Facebook | https://www.facebook.com/qatarairways |
Official Instagram | https://www.instagram.com/qatarairways |
Qatar Airways Terminal Cozumel International Airport Departures
For departures, Qatar Airways passengers must check in at Terminal 8. The check-in counter opens four hours before departure, and international travelers are advised to arrive at least three hours before their flight to complete security procedures smoothly.
- Check-in: Available via online check-in, self-service kiosks, or full-service counters.
- Security: TSA PreCheck and priority lanes for eligible passengers.
- Lounge Access: Oryx Lounge (shared with other airlines) offers comfort, refreshments, and Wi-Fi.
- Dining & Shopping: Multiple restaurants, duty-free shops, and retail stores available.
Qatar Airways Cozumel International Airport Arrivals Terminal
All Qatar Airways flights arriving at CZM land at Terminal 8. International passengers must go through customs and immigration upon arrival, ensuring compliance with U.S. entry regulations.
- Baggage Claim: Located on the arrivals level of Terminal 8.
- Immigration & Customs: Follow signs for international arrivals clearance.
- Ground Transportation: Options include taxis, rideshares (Uber/Lyft), rental cars, AirTrain CZM, and public transit.
Queries Handled at Qatar Airways CZM Terminal
At Qatar Airways Terminal 8 at Cozumel International Airport (CZM), passengers can get assistance with a variety of queries, including:
Flight Status & Schedules at Cozumel International Airport
Passengers flying with Qatar Airways can easily check their flight status & schedules at CZM Terminal 8. Real-time updates are available through Qatar Airways’ website, mobile app, or the flight information display screens located throughout the terminal. For last-minute changes or flight confirmations, travelers can visit the Qatar Airways customer service desk at CZM Terminal 8 or contact the airline’s customer support. The terminal also provides automated announcements to keep passengers informed about any schedule adjustments or boarding updates.
Baggage Inquiries (Lost/Delayed Luggage) at CZM Terminal
Qatar Airways offers dedicated baggage services at CZM Terminal 8 for passengers dealing with lost, delayed, or damaged luggage. The Baggage Service Office, located near the arrivals area, assists with filing claims and tracking misplaced bags. Travelers can also contact Qatar Airways’ baggage support team via phone or visit the information desk at CZM Terminal 8 for immediate assistance. For quicker resolution, passengers are advised to keep their baggage claim tags handy when making inquiries.
Check-in & Boarding Assistance at Cozumel International Airport
Qatar Airways provides multiple convenient check-in options at CZM Terminal 8, including online check-in (available 48 hours before departure), self-service kiosks, and full-service counters. Business Class and Privilege Club members enjoy priority check-in lanes for a faster process. Boarding assistance is available for passengers requiring extra time or guidance, with clear signage and staff support throughout CZM Terminal 8 to ensure a smooth transition from check-in to the departure gate.
Special Assistance (Wheelchair, Unaccompanied Minors) at CZM Terminal
Qatar Airways ensures a comfortable travel experience for passengers requiring special assistance at CZM Terminal 8. Wheelchair services, priority boarding, and dedicated staff support can be arranged in advance by contacting Qatar Airways customer service or requesting assistance upon arrival at the terminal. For unaccompanied minors, Qatar Airways provides supervised travel services, including check-in assistance, escort through security, and handover to flight attendants. Parents or guardians must complete the necessary documentation at CZM Terminal 8 before departure.
Privilege Club (Qatar Airways’ Frequent Flyer Program) at Cozumel International Airport
Passengers can manage all aspects of their Privilege Club membership while traveling through CZM Terminal 8. Qatar Airways’ award-winning frequent flyer program offers exclusive benefits including tier upgrades, bonus Qmiles, and lounge access. At CZM Terminal, Privilege Club members can visit the Qatar Airways service desk for assistance with mileage redemption, status inquiries, or upgrading tickets using Qmiles. The program’s Silver, Gold, and Platinum members enjoy priority check-in and boarding at dedicated lanes in CZM Terminal 8, along with additional baggage allowances. Travelers can also earn and redeem Qmiles on all Qatar Airways flights departing from CZM Terminal, with special promotions often available for flights to Doha and beyond.
Facilities at Qatar Airways CZM Terminal
Qatar Airways offering a range of facilities to ensure a comfortable travel experience for passengers. Here are some of the key amenities available at the Cozumel International Airport terminal:
- Cozumel International Airport Free Wi-Fi – Available throughout Terminal 8.
- Charging Stations – Located near gates and Cozumel International Airport lounges.
- CZM Airport Currency Exchange & ATMs – For international travelers.
- Nursing Rooms & Family Restrooms – For passengers with infants.
- CZM Airport Pet Relief Areas – Designated spots for service animals and pets.
Conclusion
Qatar Airways ensures a premium travel experience at Cozumel International Airport (CZM), operating from Terminal 8. With top-notch facilities, efficient check-in, and excellent customer service, passengers enjoy a seamless journey. For further assistance, contact Qatar Airways’ customer service or visit the information desk at CZM Terminal 8.
FAQs on Qatar Airways at Cozumel International Airport Terminal – CZM
Which terminal does Qatar Airways use at CZM Airport?
What is the address for Qatar Airways CZM Terminal?
Does Qatar Airways have a lounge at CZM Terminal 8?
Where is baggage claim for Qatar Airways at CZM Terminal?
Can I earn Privilege Club miles on Qatar Airways flights from CZM Terminal?
Qatar Airways Other Locations