Qatar Airways, the award-winning national carrier of Qatar, operates from Hong Kong International Airport (HKG), offering world-class service for travelers flying to Doha and beyond. This page provides all essential details about Qatar Airways HKG Terminal, including terminal address, contact information, facilities, and more.

Qatar Airways Terminal at HKG Airport
Qatar Airways operates from Terminal 8 at Hong Kong International Airport (HKG). This terminal provides a seamless travel experience with premium amenities for both business and economy class passengers.
What is the Address Qatar Airways Terminal at HKG?
Passengers traveling with Qatar Airways HKG Terminal will find all services conveniently located at:
1 Sky Plaza Rd, Chek Lap Kok, Hong Kong SAR
View All: Qatar Airways Terminal
How to Contact Qatar Airways Terminal in HKG?
For inquiries related to flights, baggage, or other services, passengers can contact Qatar Airways at HKG via the following details:
Qatar Airways HKG Terminal | Terminal 8 |
Airport Type | International |
Hong Kong International Airport Phone Number | 852 2181 8888 |
Hong Kong International Airport Address | 1 Sky Plaza Rd, Chek Lap Kok, Hong Kong SAR |
Airport Name | Hong Kong International Airport |
Qatar Airways Contact Number | 1 (877) 777-2827 |
Qatar Airways Lost & Found | +1 (718) 244-4225 |
Hong Kong International Airport Code | HKG |
Qatar Airways Ticket Counter Hours | 24/7 |
Qatar Airways Official Website | https://www.qatarairways.com/en/homepage.html |
Official YouTube | https://www.youtube.com/qatarairways |
Official Twitter | https://x.com/qatarairways |
Official Facebook | https://www.facebook.com/qatarairways |
Official Instagram | https://www.instagram.com/qatarairways |
Qatar Airways Terminal Hong Kong International Airport Departures
For departures, Qatar Airways passengers must check in at Terminal 8. The check-in counter opens four hours before departure, and international travelers are advised to arrive at least three hours before their flight to complete security procedures smoothly.
- Check-in: Available via online check-in, self-service kiosks, or full-service counters.
- Security: TSA PreCheck and priority lanes for eligible passengers.
- Lounge Access: Oryx Lounge (shared with other airlines) offers comfort, refreshments, and Wi-Fi.
- Dining & Shopping: Multiple restaurants, duty-free shops, and retail stores available.
Qatar Airways Hong Kong International Airport Arrivals Terminal
All Qatar Airways flights arriving at HKG land at Terminal 8. International passengers must go through customs and immigration upon arrival, ensuring compliance with U.S. entry regulations.
- Baggage Claim: Located on the arrivals level of Terminal 8.
- Immigration & Customs: Follow signs for international arrivals clearance.
- Ground Transportation: Options include taxis, rideshares (Uber/Lyft), rental cars, AirTrain HKG, and public transit.
Queries Handled at Qatar Airways HKG Terminal
At Qatar Airways Terminal 8 at Hong Kong International Airport (HKG), passengers can get assistance with a variety of queries, including:
Flight Status & Schedules at Hong Kong International Airport
Passengers flying with Qatar Airways can easily check their flight status & schedules at HKG Terminal 8. Real-time updates are available through Qatar Airways’ website, mobile app, or the flight information display screens located throughout the terminal. For last-minute changes or flight confirmations, travelers can visit the Qatar Airways customer service desk at HKG Terminal 8 or contact the airline’s customer support. The terminal also provides automated announcements to keep passengers informed about any schedule adjustments or boarding updates.
Baggage Inquiries (Lost/Delayed Luggage) at HKG Terminal
Qatar Airways offers dedicated baggage services at HKG Terminal 8 for passengers dealing with lost, delayed, or damaged luggage. The Baggage Service Office, located near the arrivals area, assists with filing claims and tracking misplaced bags. Travelers can also contact Qatar Airways’ baggage support team via phone or visit the information desk at HKG Terminal 8 for immediate assistance. For quicker resolution, passengers are advised to keep their baggage claim tags handy when making inquiries.
Check-in & Boarding Assistance at Hong Kong International Airport
Qatar Airways provides multiple convenient check-in options at HKG Terminal 8, including online check-in (available 48 hours before departure), self-service kiosks, and full-service counters. Business Class and Privilege Club members enjoy priority check-in lanes for a faster process. Boarding assistance is available for passengers requiring extra time or guidance, with clear signage and staff support throughout HKG Terminal 8 to ensure a smooth transition from check-in to the departure gate.
Special Assistance (Wheelchair, Unaccompanied Minors) at HKG Terminal
Qatar Airways ensures a comfortable travel experience for passengers requiring special assistance at HKG Terminal 8. Wheelchair services, priority boarding, and dedicated staff support can be arranged in advance by contacting Qatar Airways customer service or requesting assistance upon arrival at the terminal. For unaccompanied minors, Qatar Airways provides supervised travel services, including check-in assistance, escort through security, and handover to flight attendants. Parents or guardians must complete the necessary documentation at HKG Terminal 8 before departure.
Privilege Club (Qatar Airways’ Frequent Flyer Program) at Hong Kong International Airport
Passengers can manage all aspects of their Privilege Club membership while traveling through HKG Terminal 8. Qatar Airways’ award-winning frequent flyer program offers exclusive benefits including tier upgrades, bonus Qmiles, and lounge access. At HKG Terminal, Privilege Club members can visit the Qatar Airways service desk for assistance with mileage redemption, status inquiries, or upgrading tickets using Qmiles. The program’s Silver, Gold, and Platinum members enjoy priority check-in and boarding at dedicated lanes in HKG Terminal 8, along with additional baggage allowances. Travelers can also earn and redeem Qmiles on all Qatar Airways flights departing from HKG Terminal, with special promotions often available for flights to Doha and beyond.
Facilities at Qatar Airways HKG Terminal
Qatar Airways offering a range of facilities to ensure a comfortable travel experience for passengers. Here are some of the key amenities available at the Hong Kong International Airport terminal:
- Hong Kong International Airport Free Wi-Fi – Available throughout Terminal 8.
- Charging Stations – Located near gates and Hong Kong International Airport lounges.
- HKG Airport Currency Exchange & ATMs – For international travelers.
- Nursing Rooms & Family Restrooms – For passengers with infants.
- HKG Airport Pet Relief Areas – Designated spots for service animals and pets.
Conclusion
Qatar Airways ensures a premium travel experience at Hong Kong International Airport (HKG), operating from Terminal 8. With top-notch facilities, efficient check-in, and excellent customer service, passengers enjoy a seamless journey. For further assistance, contact Qatar Airways’ customer service or visit the information desk at HKG Terminal 8.
FAQs on Qatar Airways at Hong Kong International Airport Terminal – HKG
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